Customer testimonials

This year I made the step to do the first big renovation on my house, I had a couple of quotes done but found the service and price by Aitken Joinery was outstanding. Brodie was great at answering all my questions, even the ridiculous ones. The time frame set was on point and the building team were really considerate and communicative. The frames and windows themselves are more then I had hoped for and Aitkens follow up care is great. Would definitely recommend Aitken Joinery to anyone looking at an upgrade.

Laura Wards


Aitken Joinery were extremely competitive with their pricing and their communication and workmanship were outstanding. They fitted in around us and the tradesmen were friendly, honest and reliable. We would thoroughly recommend them to others and use them again.

Amelia McKelvie and Steve Jackson


From the very first visit to final quality check, Aitken Joinery has delivered exceptional quality in a professional, helpful, and congenial style. From Emma in the showroom to Mike in engineering to Pieter in QC they have delivered above and beyond and produced a beautiful and practical solution to our detailed and often demanding new build. On top of all this, the final price was refreshingly reasonable and competitive, with no hidden surprises. I cannot recommend this team highly enough. You simply cannot go wrong with this group.

Rob Lay

Queenstown/Glenorchy


 Aitken Joinery are our preferred supplier of exterior aluminium windows & doors for the projects we work on. We have always found them very helpful & technically knowledgeable. They have always worked in well with the Architects on our projects & have made the process from quoting through to installation as smooth as possible. We would happily recommend Aitken Joinery to clients, architects and other builders.

The Builders.co.nz

Queenstown


We would like to say thank you for your excellent service for the joinery for our new build at 8 Bell Avenue. From the beginning of the process we found the sales staff listened to what we thought we wanted. They came back to us when they thought some of our ideas could be improved.They gave us good advice and gave us options which allowed us to make good decisions.We wanted good views of the lake, but also wanted to make sure that the design worked in the sun and heat of Central Otago.We needed the windows to be easy to use by an older couple.We were given a much better arrangement for the corner window we wanted by the coffee machine. I am thankful we took their advice every time I make coffee (which is a large number of times every day!) Their price met our budget. Aitken’s delivered on time, and we have had no trouble with any of the products given to us.

Hugh

Cromwell


We have both been very happy with Aitken Joinery right from day one, the quote was thorough and competitive, the site measure was on time and gave us options and information that we hadn’t considered or were not aware of. The product is awesome we couldn’t be more happy.

Chris and Caroline

Albert Town


 

We had a most enjoyable experience with Aitken Joinery. They are knowledgeable and professional and worked well to plan the Joinery for our new build. Visiting the showroom in Cromwell, it enabled us to see and try out the extensive range of Aitken's products.

We have no hesitation in recommending Aitken Joinery.

Karen and Mike


We have been fitting out 2 giant 40foot high cube shipping containers as tiny space living design projects. Being an interior designer everything needed to be fancy, new and the right size! After drawing up some pretty amateur plans I approached Aitken Joinery to kick things off. Having no knowledge of how to go about ordering windows or any building knowledge I was probably the worst case scenario customer. Aitkens was super. They took the time to explain everything in detail and gave me detailed options on pricing. There was a lot that I didn't understand but Emily went above and beyond to get the answers we needed. 

Thanks Emily and Team, I look forward to working with you on the next project. 


Aitken Joinery is our preferred supplier when it comes to supplying and manufacturing windows and doors for our residential new builds. The service that Brodie and the team at Aitken's provide us is second to none. Their professionalism and timeliness is evident throughout from the beginning stages of supplying a quote, right through to the manufacture and delivery of the final product. We trust Aitken's products and confidently use them knowing that they will stand the test of time to be enjoyed by our clients in their new homes for many years to come.

RDR Builders Ltd


We’ve recently purchased an old 1950 style home that had a lot of character style windows,  the windows were part of the original home and had begun to fall apart and rot due to 70 years of weather.  We wanted to replace the windows with something that would reflect the original style of the home.   We were quoted by 3 suppliers but found Aitken Joinery were well in truly the best,   not only were they competitive in price but they were extremely knowledgeable,  understood what we were trying to do and went out of their way to make sure the details of the design were correct and fit in well with the aesthetic of the house. 

 From the first quote to the delivery of the windows the entire process was made easy by Brodie and the entire team at Aitken, the customer service from every facet of the process was phenomenal and I would highly recommend them and would definitely use them in the future.

Patrick Boyle


In 2018 we jumped into the unknown and decided to build our first home. With the decisions and stress that follows in building we found Aitken Joinery extremely helpful and accommodating to work with. From working off a plan Brodie helped with our vision of North facing living and perfecting the look of our home. He provided us with expertise in offering ideas and solutions so our house was modern and functional. Aitken Joinery ensured our windows were delivered to site in immaculate condition and once fitted their team returned to ensure our windows and doors were adjusted and all working well. We have no hesitation in recommending Brodie and the Aitken joinery team to anyone considering upgrading their window joinery.

 Scott and Hannah Coyle


From my first meeting at Atiken Joinery with the two estimators, Emma and Emily, I found them both knowledgeable and professional when discussing the Vantage products and were able to offer sound advice. They were warm, inviting and with a sense of humour to make it even easier to deal with them.

Our project manager, Mike Patton, provided technical advice and was approachable and able to meet conveniently to help fine tune our final decisions.

Following the joinery being installed, Damon and Cam came out to install the entry door handle and adjust the sliding doors, they also went the extra mile to ensure each window and door opened and closed as it should. They showed up on time, worked well together and did a thorough clean up when they were finished, leaving things immaculate.

Simon Edwards